What do we do?

Process improvement

We analyze your workflows, identify inefficiencies, and apply proven practices to improve quality, efficiency, and technological alignment with your business objectives.

Our consultants establish the Transformation Plan best suited to your organization, taking into account the characteristics, objectives and type of services provided, in order to obtain the greatest benefit in the shortest possible time, achieving an increase in value for your business.

The plan will be based on the main market standards such as CMMI, ISO 27001, National Security Scheme (ENS), NIS2, DORA, SOC or COBIT , among others, to ensure the completeness, efficiency and adequacy of the mechanisms to be implemented.

The CMMI model is the leading reference standard for Software Development Process Improvement with more than 10,000 accredited organizations in more than 100 countries.

Since the late 1980s, thousands of organizations worldwide and across industries have adopted CMMI to improve the quality of their software products, reduce the number of defects, improve their production costs, ensure that their products and services are delivered in less time without compromising quality, meet customer expectations at all stages of the lifecycle, and gain agility in their teams and organization.

One of the main advantages of adopting this model is its adaptation to the changing times, including agile methodologies, security, and safety practices, in order to increase benefits for the organization and its clients.

ISO/IEC 20000 is the first specific standard for the Management of Services in the Information Technology Sector.

Its objective is to provide the necessary requirements for an organization to provide managed, quality IT services that meet the business requirements of its clients.

ISO/IEC 20000 provides the sector with an international standard for all companies that offer IT services to both internal and external customers, creating a common framework and terminology for all stakeholders: service providers, their suppliers, and their customers.

Information security and protection safeguards information from a wide range of threats, in order to ensure business continuity, minimize damage to the business, and maximize return on investment and opportunities. 

Information security is defined here as the preservation of the following characteristics:

  • Confidentiality: it is guaranteed that the information is accessible only to those people authorized to have access to it.
  • Integrity: the accuracy and completeness of information and processing methods are safeguarded.
  • Availability: It is guaranteed that authorized users have access to the information and related resources whenever required.

Developing, implementing, and improving a Quality Management System (QMS) allows companies to drive continuous improvement of their processes, products, and services in a controlled, managed, and led manner, with guarantees of success.

Aware of this, at PROQUA we will help you achieve these objectives in a simple, gradual and supervised way so that your company can obtain official recognition of its QMS according to the requirements of the ISO 9001 standard, the most recognized worldwide.

Our consultants are experts in implementing process-based standards, including harmonizing several of them, carrying out consulting work based on their extensive experience, practical sense and vision for the future.